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FAQ (ask by most people who are moving)

Before you engage the service of a DC moving company to help move your belongings to your new location, you should ask the moving company these questions;

Provided below are answers to top 20 questions usually asked by most moving consumers;

A move, just like any other thing, is very important; therefore choosing the right mover will further assist you in making the activity much more successful. Before you engage the service of a moving company to help move your belongings to your new location, you should ask the moving company these questions; and if the answers you get suit you, then you are good to go! Provided below are answers to top 20 questions usually asked by most moving consumers;

1. Does the moving company have a license to operate?

A moving company may have a good reputation, yet not operating legally. The company may have a good reputation maybe it's new in the industry or probably has been operating under another name. The company must have a genuine license to operate and must be registered before it is legally recognized. It's therefore advised you ask if the company has authentic licenses and insurance needed to execute the job in a legal manner.

2. What is the history of the company?

History will definitely repeat itself; therefore it’s of utmost importance to know the history of the moving company you wish to hire. Any company without one or two reviews from unhappy customers will look suspicious to its potential customers. And on the other hand, company with consistent complaints is likely to create a worse moving experience for its potential customers. So, check out a mover’s BBB rating or reviews on Yelp and Google to read what people are saying about the company you intend hiring.

3. What kind of insurance does the company offer?

Generally, the basic coverage is between $0.30 and $0.60 per pound. In order to insure items, the customer will likely need to purchase insurance prior to the move.

4. What's the price for a local move?

All local moves are usually calculated on an hourly rate basis.

5. Can I reduce the cost of my move?

Yes. You can save money by having everything packed and ready for the company when it gets there. You need to clearly mark all boxes because it will help reduce time on delivery.

6. Is it possible to cancel or change the move date?

First consult your mover before you book a move but Yes, you can cancel your move without losing a penny. You can even change the date of your move.

7. Should I tip the moving crew?

Tipping procedures vary with different moving companies. Some like it in cash form, which means, you'd need to visit the ATM beforehand; while others will tell you to make it 15% or 20% of the total moving cost to be paid directly to the foreman. Make sure you understand the protocol your mover prefers in tipping its team before you tip them.

8. Can I leave clothes in the dresser/drawer?

Yes, only light-weighted clothes such as sweaters, shirts, blouses, and lingerie should be left inside the drawers. Heavy items such as books, table sheets or linens should not be kept in the drawers because it could damage your furniture while in transit. Remember, you are likely to stress the joints of the furniture if you leave any item in the drawers.

9. How long can I schedule my move?

For any good mover, a week or two is okay. However, if you need a specific date and time, inform the company beforehand.

10. How long does the move take?

Unfortunately, no moving company will be precise about this, because some unforeseen events may arise along the process. Some things like elevator, Stairs, Long walkways, etc, could end up adding additional time. But be rest assured that a good and reliable moving company will work as fast as possible while keeping the safety of your belongings in mind.

11. How long does the move take?

Unfortunately, no moving company will be precise about this, because some unforeseen events may arise along the process. Some things like elevator, Stairs, Long walkways, etc, could end up adding additional time. But be rest assured that a good and reliable moving company will work as fast as possible while keeping the safety of your belongings in mind.

11. How long does the move take?

Unfortunately, no moving company will be precise about this, because some unforeseen events may arise along the process. Some things like elevator, Stairs, Long walkways, etc, could end up adding additional time. But be rest assured that a good and reliable moving company will work as fast as possible while keeping the safety of your belongings in mind.

12. How can I get the best possible rate?

Because most customers do not know how moving companies operate, they wouldn't know how to work with them to get the best price ever. Don't feel embarrassed to ask what you can do to make the price a little lower, feel free to ask!

13. How long does every part of the move take?

Coordinating the move with your mover to ensure that nothing goes wrong is very essential. For instance, if you are moving into Washington, DC, you’d need to book your elevators in advance. There’s no reason to guess, you should ask your mover how long each process will take; and use the information to coordinate the move so nothing goes wrong.

14. How long does every part of the move take?

Most moving companies offer additional services like packing, staging, furniture repair, antique restoration, storage, and more. Well, it's not a must you use these services, but it won’t cost you anything to ask what they offer.

15. Do moving companies offer additional services?

Most moving companies offer additional services like packing, staging, furniture repair, antique restoration, storage, and more. Well, it's not a must you use these services, but it won’t cost you anything to ask what they offer.

16. Can I add or remove from my inventory list?

Most movers will allow you to add or remove from your inventory list, but you have to check with them in advance to let them know if you have more or less items in your inventory.

17. What are the items included in the moving quote?

The price you’re given as a quote might not be the true price you’d end up paying. Most of these moving companies count extra things, and they might include; ✓ Travel time ✓ Tolls ✓ Packing ✓ Disassembly/reassembly Therefore, ask your mover what is included in the moving quote.

18. Should I pack /disassemble my items prior to the move date?

Some movers will certainly not move certain items without a bit of preparation. For instance, Oz won’t move any loosed item such as garbage bags, TV set, or even clothes without being boxed. Much of this depends on the item - you may need to box your mattress, any fragile or valuable items, and also disassemble some of your furniture prior to moving it. Let the company know about any troublesome item in your inventory and you'd be told what to do to move such item.

19. What happens if my property gets damaged?

Even professionals break things. Some moving companies offer optional full value protection to repair or replace customers' items that are lost or damaged. A more expensive quote sometimes may be the smartest option.